Experience

July 2025 – Present Web Developer, PIE Code

Developing and maintaining WordPress websites and WooCommerce solutions using PHP, JavaScript and modern web development practices.
Collaborating with senior developers to deliver custom WordPress-based projects, ensuring timely and high-quality solutions for clients.
Providing first-line client support, identifying issues, troubleshooting problems and implementing effective technical solutions.
Utilising version control systems (e.g., Git), managing code dependencies and adhering to coding standards for efficient project delivery.

Nov 2023 – June 2025 Web Developer, made by: flawless

Assist in developing and maintaining custom WordPress websites, including both single and multi-site installations, for a variety of clients ranging from small businesses to global organizations.
Collaborate with design and development teams to translate design concepts into responsive, user-friendly WordPress sites, using HTML, CSS, PHP and JavaScript whilst maintaining clean, DRY code.
Assist with testing and maintenance of websites and associated applications, supporting quality assurance and troubleshooting efforts.
Support the maintenance of technical documentation and streamline workflow processes to promote effective collaboration across teams.

May 2023 – Nov 2023 Junior Application Support Developer, Lending Metrics

Provide effective first line technical support for applications and software.
Build Decision Engines, maintaining high quality output and ensuring strict adherence to delivery deadlines.
Support the projects and development teams in providing new features, solutions and implementations, contributing to sprint backlogs.
Assisting in coding, testing, debugging and documenting software, ensuring code is efficient, reusable and reliable.
Managing the ticket support system for clients, effectively working to resolve tickets in a timely manner and in accordance with agreed SLAs.

Sept 2022 – May 2023 Studying Web Development

Currently mastering front end web development through dynamic self-learning.
Curating an online portfolio of projects, hosted on Github and Netlify.
Volunteering as an organiser of codebar Southampton, a charity that run free coding workshops for women, non-binary, LGBTQ+ & ethnic minorities to increase diversity in tech.

Feb 2020 – Sept 2022 Office Manager, Pace Recruitment Services Ltd

Managed 1 direct report and up to 10 indirect staff to drive exceptional business performance.
Built a strong support function within a new business, developing tools and internal processes in all areas including operations, HR and onboarding, payroll and finance.
Marketing and website management using WordPress.
Oversaw the successful integration of a new CRM system.
Compliance management and implementing legislation changes.

Dec 2019 – Jan 2020 Payroll & Benefits Analyst, Specsavers Optical Group Ltd

Streamlined operational processed for improved efficiency.
Supported Payroll team with payroll deadlines.
Provided customer service to stakeholder on any questions relating to payroll and benefits.

Nov 2014 – Nov 2019 The Works Staffing Solutions Ltd

(May 2015 – Nov 2019) Office Manager

Supervised and mentored 2 direct reports and up to 15 indirect staff.
Established and developed a high-performing support function within a growing business.
Streamlined financial & supplier management processes.
General HR duties & implementation of legislation changes.
Office management to ensure the smooth running of all day-to-day operations.
Promoted and supported internal and external incentives and marketing campaigns.

(Nov 2014 – May 2015) Payroll Coordinator – Maternity cover

Feb 2014 – Nov 2014 Payroll Coordinator, PPHE Hotel Group

Mar 2012 – Feb 2014 HR Coordinator/PA to General Manager, Park Plaza Victoria (PPHE Hotel Group)

Jul 2005 – Mar 2012 JD Wetherspoon PLC

(Mar 2011 – Mar 2012) Heathrow Recruitment & Training Manager

(Jul 2005 – Mar 2011) Shift Manager